Zelos

Terms of Service

Last updated 5 August 2026

Read this part even if you skip the rest. Zelos is software that helps a coach and a client work together. Zelos is not a coach, not a doctor, and not a source of medical advice. Training and nutrition carry real physical risk. Talk to a qualified medical professional before starting or changing a program, and stop and seek help if something hurts.

These terms are an agreement between you and Zelos Fitness Inc ("Zelos", "we", "us"). They cover the Zelos mobile apps and the websites at zelos.fitness and its subdomains. By creating an account or using Zelos, you agree to them. If you do not agree, do not use Zelos.

What Zelos is

Zelos is a platform. Coaches use it to program training, set nutrition targets, prescribe cardio, run weekly check-ins and message their clients. Clients use it to follow that program and log what they do.

The coaching itself comes from your coach, who is an independent person or business, not an employee or agent of Zelos. We do not select, vet, supervise, certify or endorse coaches, and we are not responsible for the quality, safety or legality of the advice a coach gives you. Any agreement about payment, scheduling or services between a coach and their client is between those two people. If you have a dispute with your coach, take it up with them.

Not medical advice

Nothing in Zelos is medical advice, diagnosis or treatment. This includes workouts, nutrition targets, calorie and macronutrient figures, heart rate zones, training load, and anything a coach writes to you through the app.

Nutrition information in Zelos comes from public food databases and, for meals you describe in your own words, from an automated estimate. It is approximate. Do not rely on it where precision matters medically, such as managing diabetes, an allergy or a clinical diet.

Physical training carries risk of injury. You take that risk on yourself. Consult a physician before you begin, particularly if you are pregnant, recovering from injury or illness, or have a heart condition or any other medical condition. If you experience pain, dizziness or shortness of breath, stop immediately and get medical help.

Your account

You must be at least 13 to use Zelos, and if you are under 18 you need permission from a parent or guardian. You must give accurate information when you sign up and keep it current.

Keep your password to yourself. You are responsible for what happens under your account. Tell us promptly at john@zelos.fitness if you think someone else has access to it.

Clients join by invitation from a coach and are connected to that one coach, who can see the information described in our Privacy Policy. If you do not want a coach to see your training, do not accept their invitation.

Subscriptions and payment

Coach accounts are paid by subscription. Client accounts are free.

Subscription pricing and billing terms are presented at the point of purchase. Subscriptions renew automatically for the same period until cancelled. You can cancel at any time, effective at the end of the current billing period. Except where the law requires otherwise, payments already made are not refundable, including for a partial period. We may change pricing with at least 30 days notice before it affects your renewal.

Coach subscriptions are purchased through our website, not through the App Store.

Acceptable use

Do not:

Coaches carry an extra responsibility. If you coach through Zelos, you are responsible for holding whatever qualifications, licences and insurance your jurisdiction requires, for the safety and appropriateness of what you prescribe, and for handling your clients' information lawfully and with care.

Your content

You keep ownership of everything you put into Zelos: your workouts, logs, photos, messages and notes. Coaches keep ownership of the programs and content they write.

You give us a limited licence to store, copy, transmit and display your content, for the sole purpose of operating Zelos and making it available to you and to the coach or client you are connected with. That licence exists so the software can function, and it ends when the content is deleted, apart from copies sitting in routine backups until they are overwritten.

We may remove content that breaches these terms.

Availability

We work to keep Zelos running, but we do not promise it will be uninterrupted or error free. We may change, suspend or discontinue features. If we discontinue Zelos entirely, we will give you reasonable notice and a way to export your information.

Ending your account

You can delete your account at any time. Clients can do it in the app under the Me tab. Coaches should email us, because a coach account has clients and a subscription attached. What survives deletion is set out in the Privacy Policy, and the short version is that your coach keeps the professional record of the work they did for you.

We may suspend or terminate an account that breaches these terms, that we are legally required to remove, or that is being used in a way that risks harm to another person.

Disclaimers

To the fullest extent the law allows, Zelos is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non infringement. We do not warrant that the service will meet your requirements, that it will be secure or uninterrupted, or that any information in it, including nutrition figures and calculated training metrics, is accurate or complete.

Limitation of liability

To the fullest extent the law allows, Zelos and its officers, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill, or for personal injury arising from your use of the service or from any training or nutrition program you follow.

Our total liability for any claim relating to Zelos is limited to the greater of the amount you paid us in the 12 months before the claim, or one hundred United States dollars.

Some jurisdictions do not allow the exclusion of certain warranties or liabilities. Where that is the case, the exclusions above apply only to the extent permitted, and nothing here limits liability for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to indemnify Zelos against claims, damages and reasonable legal costs arising from your breach of these terms, your misuse of the service, or, if you are a coach, from the coaching services you provide to your clients.

Governing law and disputes

These terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Orange County, California, and you and Zelos each consent to that jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in.

Before filing anything, please email us. Nearly everything can be resolved that way, faster and at less cost to both of us.

Changes to these terms

We may update these terms. If a change materially affects your rights, we will tell you in the app or by email before it takes effect and update the date at the top. Continuing to use Zelos afterwards means you accept the updated terms.

Apple

Where you download a Zelos app from the App Store, you acknowledge that this agreement is between you and Zelos rather than Apple, that Apple has no obligation to provide support for the app, and that Apple is a third party beneficiary of these terms and may enforce them against you.

General

These terms, together with the Privacy Policy, are the entire agreement between you and Zelos about the service. If a provision is found unenforceable, the rest stays in force. Our not enforcing something is not a waiver of it. You may not transfer this agreement; we may transfer it in connection with a merger, acquisition or sale of assets.

Contact us

Zelos Fitness Inc
52 Parkcrest
Newport Beach, CA 92657
United States
john@zelos.fitness